Do I have to request a quote?
You can buy smaller products without a quote. You can buy them directly in our webshop. For larger products such as a portable light or a windsock assembly, a quote must be requested.
Please, request you quote here or email us with your request to info@hollandaviation.com
What is the delivery time?
The delivery time varies depending on the product. Items available in our stock typically ship from our warehouse within one working day. However, if the product is not currently in stock, the delivery time will be extended. When you request a quotation, we always provide you with an estimated delivery time.
Is it possible to modify orders that have already been placed?
The ability to make changes depends on the specific items ordered and the timing of the order placement. For assistance with order modifications or do you have any questions, please reach out to us via email at info@hollandaviation.com or by calling +31 (0) 113 613 467.
Is it possible to place a private order?
Certainly, it is possible. The feasibility depends on the specific products you wish to order and whether you need to request a quote or can proceed with a direct order through the webshop.
What are the shipping costs?
Shipping costs for small products vary depending on the country. Prices can be found here.
For larger or heavier products, which require a quotation, shipping costs may vary significantly.
Payment failure or decline
For assistance, please reach out to us via email at info@hollandaviation.com or by calling +31 (0) 113 613 467.
My product was not delivered properly or broken
If the product arrives damaged or is not delivered correctly, please report it to us within 5 days via info@hollandaviation.com. Return the item in its original packaging with the completed return form enclosed.
Did the product break after a few weeks?
If you used the product as intended and it has malfunctioned, please send an email to info@hollandaviation.com so that we can assist you to the best of our ability.
Is it possible to return my item?
Return shipments can be initiated within 30 days of delivery.
You can find all the instructions for returning an item HERE.
Upon receiving and inspecting your return, we will send you an email confirming the receipt of your items along with information about their warranty status.
How can I initiate a product return?
Return shipments are accepted within 30 days of delivery. Before proceeding with the return, please request an RMA number from Holland Aviation.
When packing the return, ensure that the return form and the product (in its original packaging) are securely packaged to prevent damage during transit.
Ship the package to: Holland Aviation BV Danielsweg 40 4451HW Heinkenszand, The Netherlands
For any inquiries or questions, please reach out to us via email at info@hollandaviation.com or call: +31 (0) 113 613 467.
Upon receiving and inspecting your return, we will send you an email confirming the receipt of your returned items along with information about their warranty status.
What payment options are available?
- Visa
- PayPal
- iDeal
- MasterCard